> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.tryjhorizon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request access

> Submit a request to join J-Horizon's invitation-only AI visibility platform.

J-Horizon uses an invitation-only access model. To use the platform, you submit a request through the public website and the J-Horizon team reviews it.

## Submit a request

<Steps>
  <Step title="Go to the landing page">
    Navigate to [tryjhorizon.com](https://tryjhorizon.com). The landing page displays an overview of the platform and a call-to-action to request access.

    <img src="https://mintcdn.com/jhorizon-801c7495/FqtixOqKrnj-ltr8/images/getting-started/request-step-1.png?fit=max&auto=format&n=FqtixOqKrnj-ltr8&q=85&s=4e48eda4075b28ad2031163db855f67a" alt="J-Horizon landing page with Request an Invitation button" width="1280" height="720" data-path="images/getting-started/request-step-1.png" />
  </Step>

  <Step title="Open the request form">
    Click **Request an Invitation**. This navigates you to the contact page at `/contact`, which displays the invitation request form.

    <img src="https://mintcdn.com/jhorizon-801c7495/FqtixOqKrnj-ltr8/images/getting-started/request-invitation-form.png?fit=max&auto=format&n=FqtixOqKrnj-ltr8&q=85&s=5fbb6e4f470771184cab8e657f2f9e9b" alt="Invitation request form with email, category, and message fields" width="1280" height="720" data-path="images/getting-started/request-invitation-form.png" />
  </Step>

  <Step title="Fill in your details">
    Complete the form fields:

    * **Email** — Your work email address. This field is required.
    * **Category** — Select a category from the dropdown. Options include:
      * **Request Invitation** — Select this to request platform access.
      * **Questions** — Select this if you have questions before requesting access.
      * **Other** — Select this for any other inquiry.
    * **Message** — Describe your use case or provide additional context. This field has a 2,000-character limit.
  </Step>

  <Step title="Submit the form">
    Click **Submit**. A confirmation message appears after the form is submitted successfully.
  </Step>
</Steps>

## What happens next

The J-Horizon team reviews all access requests within 48 hours. You receive an email at the address you provided with next steps, including your account setup instructions if approved.

## Troubleshooting

<Warning>
  The form does not submit if required fields are missing or contain invalid data.

  * **Missing email** — The Email field is required. Enter a valid email address before submitting.
  * **Invalid email format** — The form validates that your email follows a standard format (e.g., `name@company.com`). Correct any formatting issues and try again.
  * **Category not selected** — Choose a category from the dropdown before submitting.
</Warning>

<Tip>
  Use your work email address when requesting access. This helps the J-Horizon team verify your organization and speeds up the review process.
</Tip>

## Next steps

<CardGroup cols={2}>
  <Card title="Sign in" icon="right-to-bracket" href="/getting-started/sign-in">
    After you receive your invitation, sign in to the platform.
  </Card>

  <Card title="FAQ" icon="circle-question" href="/reference/faq">
    Common questions about access, data, and the platform.
  </Card>
</CardGroup>